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Terms & Conditions.

 

Terms of Business

By placing an order with TVD, you confirm that you are in agreement with and will adhere to our terms of business.

Definitions:

Client:- The company or individual requesting the services of TVD.

TVD:- Tom Vardy, trading as Tom Vardy Development.

General

TVD will carry out work only when an agreement has been reached and the Client has satisfied any terms pertaining to the commencement of a project, including deposits, materials and any access needed. Agreements can be made via email, telephone or face to face.

Website Design

All websites, graphics and programming code remain the property of TVD until all outstanding accounts are paid in full. Any scripts, Applications, software (unless specifically agreed) written by TVD remain the copyright of TVD and may only be commercially reproduced with the permission of TVD.

TVD cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

TVD will correct any error occurring which is found to be the fault of TVD, but reserves the right to charge additional fees for errors caused by Client misuse and neglect. Any additions to the project during development may also incur additional charges.

The Client will make every effort to satisfy any condition set in the agreement, and fully understands that failure to meet these conditions could cause the project timescales and cost to change.

TVD will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

TVD will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrong doing on the part of a site owner.

TVD will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

TVD will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this. Non-payment will result in legal action being taken if necessary.

Database, Application and E-Commerce Development

The client is expected to test fully any application or programming relating to a site developed by TVD before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, TVD will endeavour (but is not obliged) to correct these issues to meet the standards of function outlined in the agreement.

Compatibility

TVD will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with modern browser technologies. TVD can offer no guarantees of correct function with all browser software.

Website Hosting

Whilst TVD recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service and TVD cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

TVD reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.

Payment of Accounts

A minimum of 20% deposit is required from any new or existing client before any work is carried out. It is the policy of TVD that any outstanding account for work carried out by TVD or its affiliates are required to be paid in full, after client approval is acknowledge by the completion of a project sign-off form.

If accounts are not settled within the agreed time frames or TVD have not been contacted regarding the delay, access to the related website will be denied and web pages removed. Non-payment can result in county court judgements (ccjs') being added to the clients' credit rating.

Action will be taken to pursue the outstanding payment, and if necessary legal proceedings will take place.

Complaints Procedure

TVD will responded to any complaints ASAP and complaints can be made through any of our contact options, phone, email and our online contact form.

 

Privacy Policy

TVD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

TVD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/11/2013. And was last Updated 12/11/2013

What we collect

Name

Address

Contact Information

Location

Industry Knowledge

What we do with it

We take this information to understand your needs and provide you with a better service

Internal record keeping

Is it secure?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Can you Access It?

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be applied for delivery. You can request a copy of the information held on you through any of our contact options, phone, email and our online contact form.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How do we use cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.